The Grove Road Surgery

Confidentiality statement

In the course of their employment or associated work with the Practice, staff may have access to, see or hear, confidential information concerning the medical or personal affairs of patients, staff or associated healthcare professionals. Unless acting on the instructions of an authorised officer within the practice, on no account should such information be divulged or discussed, except in the performance of their normal duties. Breach of confidence, including the improper passing of registered computer data, will result in disciplinary action, which may lead to dismissal.

In addition, all records, including VDU screens and computer printouts of registered data, will never be left in such a manner that unauthorised persons can obtain access to them. VDU screens must always be cleared when left unattended and staff must ensure that they log out of computer systems, removing their password. All computer passwords are kept confidential.

No unauthorised use of the Internet or email is allowed.

Information concerning patients or staff is strictly confidential and must not be disclosed to unauthorised persons. This obligation shall continue in perpetuity.

Disclosures of confidential information or disclosures of any data of a personal nature can result in prosecution or an offence under the Data Protection Act 1998 or an action for civil damages under the same Act in addition to any disciplinary action taken by the Practice.

News

  • Ramadan and the Covid-19 vaccine

    Ramadan is due to start on the evening of Monday 12 April 2021 and we urge our Muslim patients not to delay having their Covid-19 vaccine – first or second dose – during the holy month.

    The British Islamic Medical Association has reviewed the analysis of Islamic scholars and confirmed that having the vaccine does not invalidate the fast. The vaccine does not contain pork or other animal, foetal or alcohol products - this reflects the advice of the majority of Islamic scholars that it is permissible.? If you are still unsure whether you should have a vaccine during Ramadan, please speak to your local Imam for guidance.

    If you are taking prescribed medicines, you should continue taking them during Ramadan, but check with your GP if the doses need to be adjusted or the times that you take them need to be changed.

    If you have diabetes and want to fast, please speak to your GP or diabetes nurse about the safest way to do this. Remember that there is an exemption for people with diabetes, especially if you’re on insulin or have any medical complications.

  • Face Masks

    In England, you must by law wear a face covering on public transport and in shops and supermarkets as of 24th July 2020.

    The Government guidance suggests there is no requirement for evidence for exemption. It should be sufficient for someone to declare that they are eligible for an exemption direct with the person questioning the (e.g. bus driver).

  • Registering now!

    It’s always important to be registered with a GP but even more so now during the Covid 19 pandemic.

    In view of this we are taking on new patients

    If you are looking to register with a GP please select “How to register” from the main menu.

     

  • The General Data Protection Regulation (GDPR)

    The General Data Protection Regulation (GDPR) went live on 25th May 2018.

    • At The Grove Road Practice we need to contact you from time to time
    • Sometimes need to contact you by text messages for things such as appointment reminders, test results, invitations for a health-checks etc.
    • This is important part of our job in helping us to look after looking after your health
    • We take our obligations to manage your personal information very seriously.
    • We do not and never will share or use your contact details for marketing or commercial purposes
    • If you prefer not to be contacted by us then please let our admin staff or your GP know and we will make sure we respect your wishes.
       

    Click here for more information about Data sharing, fair processing and GDPR

     

     

  • 2014/2015 satisfaction survey results are out!

    View our 2014/2015 survey results