The Grove Road Surgery

Accessibility

We believe very strongly that the information on our website should be easy to access by anyone.

Meeting standards

We are committed to complying with the Disability Discrimination Act and have made significant improvements to our new site in order to reduce the barriers experienced by people with disabilities.

Our website has been designed and built to meet the W3C Web Accessibility Initiative (WAI) web content accessibility 'AA' guidelines.

We are aware, however, that occasionally we do make mistakes. If you find any of our pages inaccessible please email webmaster@kilodesign.com to let us know.

Please include details of the technology you are using and we will make every reasonable effort to either remove the barrier or provide the information in a format that you find acceptable.

Alternative text

We use alternative (alt) text labels on all the graphics on the website. These appear as you hover over the graphic with a mouse and provide a description of the graphic which can be read in screen readers.

Links

All text links within our site have been written so that they make sense when read out of context (eg by screen readers) and have 'alt' text labels.

Change the text size

Site visitors can also change the size of the text on screen by using the settings in their browser as follows:

Downloading documents

Where possible we try to provide downloadable documents in different formats including PDF.

If you have difficulties obtaining information from a PDF you can use Adobe's web-based conversion service to produce an HTML version. However, please be aware that the standard of HTML produced is not very good.

If any downloadable document presents a barrier to accessing information, please email webmaster@kilodesign.com to let us know. Please include details of the document in question, the problems encountered and what we can do to help.

News

  • Ramadan and the Covid-19 vaccine

    Ramadan is due to start on the evening of Monday 12 April 2021 and we urge our Muslim patients not to delay having their Covid-19 vaccine – first or second dose – during the holy month.

    The British Islamic Medical Association has reviewed the analysis of Islamic scholars and confirmed that having the vaccine does not invalidate the fast. The vaccine does not contain pork or other animal, foetal or alcohol products - this reflects the advice of the majority of Islamic scholars that it is permissible.? If you are still unsure whether you should have a vaccine during Ramadan, please speak to your local Imam for guidance.

    If you are taking prescribed medicines, you should continue taking them during Ramadan, but check with your GP if the doses need to be adjusted or the times that you take them need to be changed.

    If you have diabetes and want to fast, please speak to your GP or diabetes nurse about the safest way to do this. Remember that there is an exemption for people with diabetes, especially if you’re on insulin or have any medical complications.

  • Face Masks

    In England, you must by law wear a face covering on public transport and in shops and supermarkets as of 24th July 2020.

    The Government guidance suggests there is no requirement for evidence for exemption. It should be sufficient for someone to declare that they are eligible for an exemption direct with the person questioning the (e.g. bus driver).

  • Registering now!

    It’s always important to be registered with a GP but even more so now during the Covid 19 pandemic.

    In view of this we are taking on new patients

    If you are looking to register with a GP please select “How to register” from the main menu.

     

  • The General Data Protection Regulation (GDPR)

    The General Data Protection Regulation (GDPR) went live on 25th May 2018.

    • At The Grove Road Practice we need to contact you from time to time
    • Sometimes need to contact you by text messages for things such as appointment reminders, test results, invitations for a health-checks etc.
    • This is important part of our job in helping us to look after looking after your health
    • We take our obligations to manage your personal information very seriously.
    • We do not and never will share or use your contact details for marketing or commercial purposes
    • If you prefer not to be contacted by us then please let our admin staff or your GP know and we will make sure we respect your wishes.
       

    Click here for more information about Data sharing, fair processing and GDPR

     

     

  • 2014/2015 satisfaction survey results are out!

    View our 2014/2015 survey results