The Grove Road Surgery

Covid-19 Vaccines Update

We urge everyone eligible who has not yet had their first vaccine to book on the national booking system or call 119.

If you have had your first vaccine, please make sure you have your second vaccine to ensure maximum protection.

If you have specific concerns about taking the vaccine and would like to talk to a health professional please contact your GP.

There is comprehensive information, guidance, and answers to questions, including vaccination information for pregnant women, frontline health and social care staff and carers at COVID-19 Vaccination programme | East London Health & Care Partnership (eastlondonhcp.nhs.uk).

Getting the help you need

Some consultations are over the phone and via video but we will assess your situation and invite you into the practice if needed.

We can arrange same-day appointments if you need urgent care but please don't visit without an appointment. Appointments will be held in the best way to keep you safe from Covid.

You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms.

Please remember that 999 and A&E are for emergencies.

Please help reduce infections, protect the NHS and keep each other safe by following the latest rules.

COVID-19 (Coronavirus) Information

Please do not come to the surgery unless invited by us - please call us or message online instead - regardless of wether you have symptoms or not.

Due to the ongoing COVID-19 (Coronavirus) situationwe have chaged how we deliver appointments. We are now no longer offering face to face appointments unless a patient has been traged first by a clinician either by phone or online (eConsult). The majority of issues can be dealt with by phone but if you need to be seen our clinicians will organise this. We have also had to stop some routine services at this difficult time.

NHS App

 

Welcome to The Grove Road Surgery

We aim to offer appointments when you want them in comfortable surroundings with polite and friendly staff. We want all patients to get an appointment and a service to suit their lifestyle.

Yes you can!

In addition to the GPs we offer a wide range of other services including: Home Visits, Psychologist, Health Visitors, Baby Clinic, Antenatal Clinic, Family Planning, Blood Clinics, New Patient Health Checks, Nurse Clinics.

Making an appointment

Appointments can be made by calling our reception on 020 8980 1767. Alternatively you can book an appointment online.

Extended access

We can also offer appointments via our local Hub. The Hub is a group of GP Surgeries that have joined forces in order to offer appointments from Monday to Friday up to 8pm and also on Saturdays and Sundays.

Click here for more information

Opening hours

Our reception is open:

Monday: 9.00am-1pm, 4pm - 8.00pm
Tuesday: 9.00am-12.30pm, 4pm - 6.30pm
Wednesday: 9.00am-12.30pm, 4pm - 6.30pm
Thursday:9.00am-12.30pm, 4pm - 6.30pm
Friday: 9.00am-12.30pm, 4pm - 6.30pm

Phone: 020 8980 1767

Note – our phone lines are manned by Out of Hours between 2pm – 3pm.

Cancelling an appointment

Please help us to help you by always cancelling appointments when you can’t attend! Our cancellation line is 020 8980 1767. Please put it in your mobile phone! We can always use the appointment for someone else.

GP consultation times

Our doctors will be able to see you at the following times:

Monday
9.00am-12.30pm, 4.00pm-8.00pm
Tuesday
9.00am-12.30pm, 4.00pm-6.00pm
Wednesday
9.00am-12.30pm, 4.00pm-6.00pm
Thursday
9.00am-12.30pm, 4.00pm-6.00pm
Friday
9.00am-12.30pm, 4.00pm-6.00pm

GP Consultations are for 10 minutes unless specified longer. Nurse appointments are for an average of 15 minutes but longer if necessary.

 

Care Quality Commision (CQC)

 

Pram and wheelchair access available

News

  • Face Masks

    In England, you must by law wear a face covering on public transport and in shops and supermarkets as of 24th July 2020.

    The Government guidance suggests there is no requirement for evidence for exemption. It should be sufficient for someone to declare that they are eligible for an exemption direct with the person questioning the (e.g. bus driver).

  • Registering now!

    It’s always important to be registered with a GP but even more so now during the Covid 19 pandemic.

    In view of this we are taking on new patients

    If you are looking to register with a GP please select “How to register” from the main menu.

     

  • The General Data Protection Regulation (GDPR)

    The General Data Protection Regulation (GDPR) went live on 25th May 2018.

    • At The Grove Road Practice we need to contact you from time to time
    • Sometimes need to contact you by text messages for things such as appointment reminders, test results, invitations for a health-checks etc.
    • This is important part of our job in helping us to look after looking after your health
    • We take our obligations to manage your personal information very seriously.
    • We do not and never will share or use your contact details for marketing or commercial purposes
    • If you prefer not to be contacted by us then please let our admin staff or your GP know and we will make sure we respect your wishes.
       

    Click here for more information about Data sharing, fair processing and GDPR

     

     

  • 2014/2015 satisfaction survey results are out!

    View our 2014/2015 survey results